Most IT pros really know their stuff. They architect complex networks, implement applications and services, and wrap security around it all to create a functioning digital ecosystem within the organization. So, it normally falls to these same capable sets of hands to address the organization’s disaster recovery.
But many organizations choose to leverage managed services, provided by a cloud service provider that specializes in disaster recovery. At first thought, this many not appeal to you, as you believe your organization has this covered. But there are three reasons why you may want to consider using managed services to deal with your backup and DR.
1. You don’t have the time
Every part of an organization’s IT staff is heads-down working on projects. And each one of those projects enlarges the scope of your disaster recovery efforts. Unless addressing DR is a part of every new application’s implementation, it’s likely you’re already behind on your DR plans being up to date. So, you already don’t have time to update the DR plan, which means you also don’t have the time to properly test DR for your current environment, and when the time comes to perform DR, you’re going to spend more time than intended to bring the organization to a state of recovery.
Using managed services, time is given back to your staff. The pressures of time spent ensuring every part of your environment is backed up, included in a DR strategy, tested for recovery, and can be recovered are placed in the competent hands of experts who do nothing but recovery for a living.
2. You don’t have the expertise
It’s a given that you or your staff are technically adept at the systems and applications you support daily. That’s not in question. But some organizations have complex multi-tiered critical workloads that have multiple dependencies on other applications and services and can’t be down for more than a few minutes. It’s probably safe to say in-house IT staff haven’t spent much time performing recovery on the environment they support. There are a few aspects of recovery that using a managed services provider can help:
- The Plan – performing DR, and evening achieving a state of true availability, requires a detailed plan that has those objectives in mind. Managed services can assist with designing a plan and recovery environment that will ensure a successful recovery.
- The Testing – Recovering a single server or application isn’t enough. If you’re looking to protect against a complete loss of operations, your testing needs to be as comprehensive as the recovery itself. Given the lack of time, managed services can assist with building and executing the testing on a regular basis.
- The Recovery – In IT, almost nothing goes 100% according to plan. Having outside expertise specifically in recovery can improve your ability to get the business operational, even when (not if) something goes wrong.
3. You don’t have the money
This one may sound a bit odd, as it likely strikes you that adding managed services on top of the cost of maintaining your cloud storage and compute should equate to it costing more. But the reality is exactly the opposite. CSPs focused on managed DR services can actually cost you less in the long run. Thinking about the excess time you’ll invest (which is only exacerbated by the lack of expertise), and the actual act of recovering is only going to cost you far more than if you simply engaged a CSP to assist with the planning,
Letting Go… of Backup and DR
Your team is certainly capable. But the proof is in the execution. If your backup and DR efforts aren’t a common part of all planning and execution, don’t lull yourself into thinking “someday” you’ll get to it. The organization can’t run on “someday”. If you’re lacking time, expertise, or budget, consider outsourcing and allow a provider of managed DR services to help architect, plan, test, and execute a DR strategy that actually protects the organization.