Data and applications no longer live exclusively inside the firewall. With so much of the workforce remote during the pandemic, organizations ramped up their transition to the cloud and software-as-a-service (SaaS). And for SMBs, SaaS has been a particularly important initiative. According to the IDG 2020 Cloud Computing Survey, IT management expects to “reduce their use of commercially licensed software (65% currently, down to 50%) in favor of software as a service (SaaS) applications (up from 24% to 36%)” by the end of 2021. And the survey’s authors say that SMBs are more likely to go with SaaS than larger enterprises.

It stands to reason. SMBs have fewer IT resources than do bigger organizations, so not only is the ability to access SaaS from anywhere very appealing but so is the ability to provide users with great applications without deploying and maintaining hardware and software.

There is a downside, however, because not only do you turn over maintenance and hosting of the application to a vendor, you also entrust them with the data. So you must continue to back up your traditional, on-premises data while ensuring that the data in SaaS services is protected. After all, many organizations are using SaaS not just for typical office functions (think Microsoft 365), but also for customer relationship management, marketing automation, even company financials. That data is critical. It needs to be protected.

Here’s a quick list of considerations to keep in mind regarding SaaS data, but if you want more detail, check out our new eBook, “Backup & Disaster Recovery Strategies for the New World of Work.” It goes into much more detail about the strategies and tactics to follow to ensure data remains safe even as the way we work completely changes.

Again, if you’d like to dive more deeply into this aspect of post-pandemic data protection and disaster recovery, check out our eBook. Or click here for pricing!