Covid-19 could serve as a forcing issue for many of your customers to finally create a plan for operating even in the face of a disaster. But, don’t focus too much on novel coronavirus … These disaster preparations will help you and your customers handle an array of major and minor disasters, from inclement weather to local flu outbreaks.

Dan Timko, chief strategy officer for J2 Global’s Cloud Division

Managed service providers (MSPs) need to be in a position to help their customers weather any disaster. To do that, they need to keep their own ship afloat. Dan Timko, chief strategy officer for J2 Global’s cloud division, recommends protecting employees, knowing what IT assets and services are most critical to keep running, and cross training employees where possible.

This article originally appeared on MSP Insights.

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