The year 2020 changed the way businesses operate for good, because even when it does become safe for employees to return to the office, many will continue working remotely at least part of the time. To support this, IT has accelerated the adoption of software as a service (SaaS) and moved critical, routine operations to the cloud. Still, this new work model comes with significant new challenges for protecting and accessing data, including:
- Securing sensitive data outside the corporate firewall
- Backing up data in SaaS
- Ensuring remote workers’ data is protected and not stored on insecure personal devices
- Providing remote workers with access to apps and data after a disaster
- Choosing a backup as a service (BaaS) and disaster recovery (DRaaS) partner who can protect data under this new remote work model
That’s why we created our latest e-book, “Backup & Disaster Recovery Strategies for the New World of Work.” In it, IT pros will find a wealth of information that enables them to successfully implement data protection at a time when a lot of corporate data and applications no longer live within the confines of the network perimeter.
Changes and Challenges
Chapter One looks at how the pandemic has changed work and created new issues. While millions of office employees suddenly found themselves working from home, a PwC survey showed 83% of employers felt the move to remote work was a success, over half adding that employees have been more productive. Once the pandemic has passed, 55% of employees say they want to continue working remote at least three days per week.
Still, while the initial charge for IT was to ensure those that were new to remote life had access to the resources they needed, a new world of work is clearly emerging. Data is subject to greater risk outside the corporate firewall and the vulnerabilities are diverse.
Employees could be using personal machines that aren’t properly protected, and they may be used by less security-conscious family members. Then there’s the move to SaaS, which is enabling IT to eliminate headaches, but typically operates under a shared responsibility model. That means granular, long-term protection of data generated by remote workers is actually a company’s responsibility. Microsoft 365, for instance, automatically empties the recycle bin every 30 days, so those files could be lost forever.
The chapter examines complexities that come with a massive increase of endpoints, SaaS and cloud services, all of which need protecting in addition to existing infrastructure. It discusses how expectations for recovery point objectives (RPOs) and recovery time objectives (RTOs) have risen to make life difficult for already overstretched IT departments. It also looks at internal skills required for recovery, the need to replicate relationships between workloads, drawing down data and orchestrate properly so that when failover is required, it works.
Finally, you’ll find a Q&A on Disaster Recovery in 2021 with industry influencer, Dave Russell. If you’ve been following the space, you’re no doubt familiar with Russell. Currently VP of Enterprise Strategy for Veeam Software, he was previously VP and Distinguished Analyst covering disaster recovery and data protection for Gartner, one of the world’s leading enterprise technology research firms.
There’s a lot more to our e-book, “Backup & Disaster Recovery Strategies for the New World of Work.”