There are four ways to contact OffsiteDataSync support.


Portal Login


(NA) North America:
888.800.4380, Option 2

(EMEA) Europe, Middle East & Africa:
+44.20.3514.2054, Option 2

(APAC) Asia Pacific:
+81.345.88.8009, Option 2

Standard support hours are Monday – Friday from 7:30am EST to 5:30pm EST.

If you need support outside standard hours, request support via the portal or phone and you will receive a response in accordance with our Case Priority Matrix.

Read OffsiteDataSync’s Service Level Agreement.